Customer Service

Công ty

GIA LINH LOGISTICS SERVICE CO., LTD

Địa bàn

Phường An Khánh

Địa chỉ

Tầng 5, 2B-2C, đường 9

Ghi chú địa chỉ

Ext: 609

Hạn nộp

10/12/2026

Ngày đăng

10/11/2026

Mức lương

Thương lượng

Mô tả

- Manage daily booking from shippers and communicate with agents to get the approval for cargo shipping - Propose options (rate, schedule) to agents - Co-operate daily with Shipping Line to reserve space with correct routing, service, contract as per SOP - Release booking to vendors timely and follow up vessel change/cut off time and support when vendors ask - Booking creation in specified system, update report for daily monitoring and Team Leader for specific accounts (if required) - Customer relationship (external & internal), work with customers and vendors to provide the best service and handle shipments smoothly - Follow SOP and requirements from agents and keep contact with overseas agents until the shipment is delivered at destination - Co-operate well with Documentation and proactively communicate with customers and agents regarding rate, space, equipment, vessel changes, etc - Ensure excellent daily service and reduce risks, potential claims, or unexpected issues - Other tasks assigned by the Team Leader

Yêu cầu

- Graduated from College/University of economics, import-export, logistics or relevant field - At least 2 years working experience in logistics/Freight Forwarder - English: Good communication skills in English - Good skills in computers & Microsoft Office - Ability to work independently as well as in a team. - Dynamic, meticulous, detail-oriented, and able to work under high pressure.